Meena Part 3 Reflective Exercises
Taking Action
So far we have considered how we identify people at risk of being cold in their home, and we have thought about what influences their decisions and behaviour. In Part 3 we would like you to think about what action needs to be taken to improve the situation for people like Meena. It is important to take on board and act on appropriate information. We have to consider what sources of information people trust. Clear and consistent messages are necessary to gain trust and promote behaviour change.
Part 3 Question 1
Reflections on Question 1
Part 3 Question 2
Reflections on Question 2
Having thought about how to identify people at risk and understand their behaviour, it is now important to consider what can be done to encourage older people to keep their house warm. Being dependent on others means some older people like Meena have limited or no control over their day to day lives. Those working with or coming into contact with older people like Meena will need to have ways to assess the risk that they may make them cold because of the decisions they make. You may want to consider ways in which you can discuss healthy temperatures with Meena in a way she finds acceptable. You may also need to identify sources of information relating to keeping warm and well that Meena will trust.
Developing local partnerships can help to develop and deliver clear and consistent messages from acceptable and accessible sources.
| Some examples of what others could do | What could you do? This will depend on your role |
Assessment and responsive referral pathway to affordable warmth by all professionals / community members coming into contact with Meena and / or her family |
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| Pathway underpinned by data sharing e.g. assessment tools, integrated with other routine assessment checklists (hospital discharge / flu jabs), discharge letter, referral systems, carer information, helpline | |
| Financial incentives / locally enhanced service agreement / payment for key services | |
| Campaigns to raise awareness of what support is available to ensure affordable warmth which can be easily understood by Meena’s family (Son) |